Effective Feedback Engages and Retains Employees
It’s no secret that the labor market is incredibly tight. If you want to retain the employees you have and ensure they are engaged, motivated, and happy, consider feedback your new secret weapon.
Feedback improves communication, increases productivity, builds stronger relationships, allows for better decision-making, and directly impacts employee satisfaction. Consider these statistics:
When employees strongly agree they received "meaningful feedback" in the past week, they are almost four times more likely than other employees to be engaged.
Employees are 3.6 times more likely to strongly agree that they are motivated to do outstanding work when their manager provides daily (vs. annual) feedback.
57% of employees would rather receive corrective feedback than praise or recognition.
Unfortunately, only 14.5% of managers strongly agree that they are effective at giving feedback. Our master class will change that.
Take the Fear Out of Feedback Master Class
MASTER CLASS DETAILS
This is a cohort-based program designed for people and project managers within your organization or employees on a team.
Each module involves:
Video lessons that participants watch at their convenience on any device.
Relevant job aids, articles, and reflection prompts for individual growth.
Discussion prompts to encourage group discussion and support.
Optional live facilitated discussions to help participants integrate and practice the lessons they learn each week. (remote or in-person instruction available).
Learning new skills takes practice and commitment. Participants can expect to spend about 1 hour per module on the master class
Contact us to learn more or to schedule a master class for a cohort at your organization!
IS THE MASTER CLASS RIGHT FOR YOU AND YOUR ORGANIZATION?
The Take the Fear Out of Feedback Master Class provides managers in your organization with the tools and practice to:
Simplify feedback delivery
Start the feedback conversation
Provide feedback in the moment and on a regular basis
Confidently deliver difficult/negative feedback
View feedback conversations as a positive experience
Throughout the master class, participants will practice giving and receiving feedback, reflect on their experiences, and learn from the experiences of others.
They will emerge from the class knowing how to reinforce positive behavior, tackle problem behavior before it escalates, and nurture good employees into great ones. In short, they will be prepared to shape a stronger organization.
There are 3 categories of ways to structure the Take the Fear Out of Feedback Master Class based on what suites your organization! Pick from one of the following:
Supervisors + Managers
You want results.
Discover how to create a positive work culture centered on trust, transparency, and open communication, all through the power of effective feedback. As a leader in your organization, you know that effective communication and feedback are the linchpin of success. Our master class is tailored to enhance your feedback skills, enabling you to provide clear, constructive, and actionable feedback that drives growth among your organization. Empower your staff with feedback that fosters professional growth and career advancement while gaining the knowledge and strategies to establish continuous feedback loops for both your team and your organization.
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• Cultivating a Feedback-Driven Culture: Learn to harness feedback as a powerful tool to foster a culture of trust, engagement, and peak performance within your organization, resulting in measurable improvements in productivity and morale.
• Fearless Feedback Mastery: Equip yourself with the tools and confidence to conquer the fear of feedback, ensuring that you approach feedback conversations with self-assurance.
• Unbiased and Effective Feedback Delivery: Deepen your understanding of bias in feedback and gain actionable insights on how to identify and mitigate unconscious biases, ensuring that your feedback is consistently fair and impactful.
• Precision in Feedback Delivery: Develop the skill set needed to deliver feedback that is clear, concise, and goal oriented. Ensure that your feedback aligns with intended outcomes and maximizes its impact on organization performance.
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6
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6- 8 hours
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Module 1: Why We Fear Feedback
Discover how brain chemistry and past experiences shape our reactions to feedback. This module addresses the fear of feedback by explaining the psychological aspects of how our brains process feedback and how past experiences shape our reactions. It equips managers with tools to manage these fears and approach feedback with confidence.
Module 2: Why Feedback in the Workplace is So Important
Examine the connection between feedback, culture, trust, and engagement in the workplace. This module helps managers see feedback as a critical tool for enhancing team dynamics and performance.
Module 3: How Bias Impacts Delivering & Receiving Feedback
Develop a deeper understanding of the role that bias plays in delivering effective feedback. This module helps you identify and mitigate unconscious biases that can distort feedback delivery. It promotes fairness and equity in feedback processes.
Module 4: Feedback with Purpose: The Link Between Intent and Impact
Knowing your intentions for providing feedback can impact how the feedback is delivered and its effectiveness in achieving its intended purpose. This module provides strategies for ensuring that feedback is delivered with purpose and achieves its intended outcomes.
Module 5: Preparing and Delivering Meaningful Feedback
Build confidence and competence to deliver clear, concise, and actionable feedback. This module equips you with the confidence and competence to prepare and deliver feedback effectively. It focuses on communication techniques and structures to make feedback more meaningful.
Module 6: Flipping the Feedback Script: The Art of Receiving Feedback with Grace and Confidence
Develop the skills and mindset needed to receive feedback constructively and use it to drive personal and professional growth. This module empowers you to develop the mindset and skills necessary to receive feedback gracefully. It emphasizes the value of feedback for personal and professional growth, ultimately enhancing your leadership abilities.
Three optional module descriptions for managers:
• Bonus Module: Delivering Feedback in a Virtual/Hybrid Work Environment (Managers Only)
o Unlock methods to deliver intentional and timely feedback to remote employees in the digital age. Discover how to build trust and establish personal connections with remote team members, creating a safe space for candid and open feedback, ensuring both your team's success and your effectiveness as a leader.
• Bonus Module: Fostering a Feedback Culture in Your Organization (Managers Only)
o Equip yourself with practical tools and actionable strategies to create a feedback culture within your organization, leading to improved performance, employee engagement, and overall success. In this module, we will guide you through the essential steps and strategies to not only encourage feedback but to make it an integral part of your organization's DNA.
• Bonus Module: Soliciting Upward Feedback (Managers Only)
o Discover how to actively seek feedback from your teams and how to harness that invaluable information to become a more effective and inspirational leader. This module guides leaders in proactively soliciting both upward and team feedback, setting a positive example that encourages open communication and nurtures an environment where leadership thrives.
Project
Managers
You manage the project, but not the person.
Are you a project manager looking to level up your skills? In your role, you oversee projects, but you recognize the vital role of delivering and receiving feedback for success. Yet, there's often a training gap tailored to leaders like you. This master class aims to bridge this feedback gap by equipping project and team leaders with the necessary skills and strategies to receive and deliver feedback effectively within their project teams.
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• Fearless Feedback Engagement for Project Success: Conquer the fear of feedback by understanding the psychology behind our reactions. Equip yourself with practical tools to navigate feedback with newfound confidence in project management scenarios.
• Bias-Busting Feedback Excellence in Project Teams: Develop an understanding of the role bias plays in feedback delivery within project settings. Master techniques specific to project management to identify and mitigate unconscious biases.
• Feedback Precision for Project Impact: Discover how your intentions influence feedback delivery in project management. Strategize to ensure your feedback serves a purpose and drives desired project results.
• Project Leadership through Impactful Feedback: Build the confidence and competence specific to project management to provide clear, concise, and actionable feedback. Focus on communication techniques and structures tailored for project environments, elevating the meaningfulness of your feedback.
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5
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5-7 hours
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Module 1: Why We Fear Feedback [alternative title: Understanding Feedback Dynamics]
Unlock the secrets of how our brains process feedback and why we may instinctively fear it. This module delves into the psychology behind feedback reactions, helping project managers recognize the impact of past experiences on their responses. Gain practical tools to navigate these fears and approach feedback with newfound confidence.
Module 2: How Bias Impacts Delivering & Receiving Feedback [alternative title: Conquering Bias in Feedback]
Develop a deep understanding of the critical role bias plays in feedback delivery and reception. This module equips you with the skills to identify and mitigate unconscious biases that can skew the feedback process. Promote fairness and equity within your feedback practices to enhance team dynamics and performance.
Module 3: Feedback with Purpose: The Link Between Intent and Impact [alternative title: Feedback Precision : Intent to Impact]
Master the art of delivering feedback with clear intent and powerful impact. Discover how your intentions influence feedback delivery and its effectiveness in achieving specific outcomes. This module provides project managers and team leads with strategies to ensure your feedback serves a purpose and drives desired results.
Module 4: Preparing and Delivering Meaningful Feedback [alternative title: Crafting and Delivering Impactful Feedback]
Build the confidence and competence required to provide clear, concise, and actionable feedback. This module empowers you with the skills to prepare and deliver feedback effectively. Focus on communication techniques and structures that elevate the meaningfulness of your feedback, enhancing your impact.
Module 5: Flipping the Feedback Script: The Art of Receiving Feedback with Grace and Confidence [alternative title: Embracing Feedback: Personal Growth Catalyst]
Cultivate the mindset and skills needed to receive feedback constructively and leverage it for personal and professional growth. This module empowers project managers and team leads to embrace feedback gracefully and understand its value in their journey. Enhance your project management abilities by integrating feedback into your continuous improvement process.
Two optional module descriptions for project and team leaders:
• Bonus Module: Delivering Feedback in a Virtual/Hybrid Work Environment (Project Managers Only)
o Learn effective methods for providing intentional and timely feedback to remote employees. Explore strategies for building trust and forming personal connections with remote team members, fostering a culture of open and candid feedback that ensures both your team's success and your effectiveness as a project manager.
• Bonus Module: Fostering a Feedback Culture in Your Team (Project Managers Only)
o Equip yourself with practical tools and actionable strategies to foster a feedback culture within your project team. This module will provide guidance on the crucial steps and strategies to not only promote feedback but also to weave it into the very fabric of your project's success, driving improved performance and team engagement.
Teams
You work on a team where collective results matter.
Are you navigating the challenges of workplace feedback as a team member? In today's fast-paced professional landscape, providing and receiving feedback effectively can be a daunting task. Whether it's hesitating to speak up to a superior, facing power dynamics within your team, or struggling with remote communication, feedback hurdles can be real obstacles. Our master class is designed to empower you to conquer these challenges head-on. You'll gain the confidence and skills needed to communicate feedback clearly and successfully navigate complex team dynamics.
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• Fearless Feedback Engagement for Project Success: Conquer the fear of feedback by understanding the psychology behind our reactions. Equip yourself with practical tools to navigate feedback with newfound confidence in project management scenarios.
• Bias-Busting Feedback Excellence in Project Teams: Develop an understanding of the role bias plays in feedback delivery within project settings. Master techniques specific to project management to identify and mitigate unconscious biases.
• Feedback Precision for Project Impact: Discover how your intentions influence feedback delivery in project management. Strategize to ensure your feedback serves a purpose and drives desired project results.
• Project Leadership through Impactful Feedback: Build the confidence and competence specific to project management to provide clear, concise, and actionable feedback. Focus on communication techniques and structures tailored for project environments, elevating the meaningfulness of your feedback.
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5
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5-7 hours
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Module 1: Exploring the Feedback Ecosystem
Explore the dynamics of effective feedback within collaborative teams. This module helps teams understand the importance of feedback in fostering collaboration and achieving collective goals.
Module 2: Why We Fear Feedback [alternative title: The Science of Feedback]
Delve into the psychology behind feedback and how it influences team dynamics. This module offers insights into how the human brain processes feedback and how this knowledge can improve feedback delivery within the team.
Module 3: Feedback with Purpose: The Link Between Intent and Impact and How Bias Impacts Delivering & Receiving Feedback {alternative title: Navigating Bias and Cultivating Purposeful Feedback Delivery]
Examine bias's impact on feedback delivery and reception, while developing strategies to identify and mitigate unconscious biases that affect fairness. Learn to align feedback intentions with outcomes for more effective, fair, and purposeful team feedback.
Module 4: Preparing and Delivering Meaningful Feedback [alternative title: Crafting Feedback for Team Growth]
Learn how to provide feedback with a focus on team development and success. This module emphasizes the connection between feedback intent and its impact on team dynamics, providing strategies for crafting purposeful feedback.
Module 5: Flipping the Feedback Script: The Art of Receiving Feedback with Grace and Confidence [alternative title: Team Transformation: Embracing Feedback for Collective Growth]
Empower your entire team to cultivate a culture of constructive feedback. In this module, your team will explore how to embrace feedback gracefully and recognize its immense value in your collective growth journey. By integrating feedback into your team's continuous improvement process, you'll enhance your abilities as a cohesive unit, fostering stronger collaboration and more effective feedback practices.
• Bonus Module: Navigating Feedback in Virtual/Hybrid Team Environments
o Discover strategies for delivering feedback effectively within virtual or hybrid team settings. This module provides practical guidance on building trust and maintaining strong connections in remote or hybrid work environments, ensuring that feedback remains a powerful tool for team success and cohesion.
Want even more?
Schedule a Discovery Call to chat about how to get these add-ons to make the experience transformative!
Exclusive Mastermind Session: A small-group session with the instructor and fellow participants to discuss real workplace feedback challenges.
Bonus Skills-Building Workshop: Participation in a practical workshop on giving and receiving feedback.
Custom Feedback Action Plan: Receive a personalized action plan to implement feedback strategies at your workplace.
Lifetime Access: Lifetime access to the master class materials and updates.
What does your organization need?
Tier 1 Offerings
Master class Access: Full access to the core master class on feedback in the workplace.
Course Materials: Digital resources.
Tier 2 Offerings
Everything in Tier 1, PLUS…
Peer Feedback Exchange: Access to a private forum for sharing feedback experiences and insights with fellow participants.
Bonus Resources: Access to exclusive articles, case studies, and tools.
Tier 3 Offerings
Everything in Tiers 1 and 2, PLUS…
Everything DiSC Productive Conflict assessment
1-on-1 Coaching: A private coaching session with the instructor to address your specific feedback-related concerns.